Privacy Policy

When a user visits our website, we may collect information about the visit that does not directly identify the user personally. This may include information such as the domain from which the user is visiting, browser type, device type, pages viewed, date and time of the visit, and general website usage information.

This information helps us understand how visitors use our website, improve website content, maintain security, and provide a better user experience.

Sometimes we ask users to voluntarily provide personally identifiable information. This may include, but is not limited to:

Non-personally identifiable information is collected to help us analyze how our website is used, improve website content, improve website performance, and maintain website security.

Personally identifiable information may be used to respond to inquiries, provide information about services and programs, process registrations or referrals, send newsletters when a user subscribes, follow up by phone, email, mail, or SMS/text message where appropriate consent has been provided, improve our website and services, support organizational operations, and comply with applicable legal or reporting obligations.

Organization of Hope / HOPEYA owns the information collected through its website and will not sell, trade, or rent personal information to others. We may share limited information with trusted service providers, contractors, technology vendors, communication platforms, newsletter platforms, chatbot providers, program partners, referral partners, or other authorized parties when necessary to respond to a request, provide services, operate the website, support communication, or comply with legal obligations.

“Cookies” are small pieces of information that may be placed on a user’s device. We may use cookies or similar technologies to provide better service, improve website functionality, understand visitor activity, and support website security.

Cookies can make the website more useful by storing information about preferences or previous interactions. Cookies in and of themselves do not personally identify users, although they may identify a user’s browser or device.

Most browsers are initially set to accept cookies. If you prefer, you can adjust your browser settings to refuse or delete cookies. However, some features of the Organization of Hope / HOPEYA website may not work properly if cookies are disabled.

If you subscribe to our newsletter or mailing list, we may use your email address to send updates, announcements, community resources, event information, training opportunities, and other Organization of Hope / HOPEYA communications.

Each newsletter or email correspondence will contain an easy way to opt out or unsubscribe from future correspondence, where applicable. You may also contact us directly to request removal from mailing lists.

Organization of Hope / HOPEYA uses reasonable administrative, technical, and physical safeguards to help protect personal information. These safeguards may include access controls, passwords, security tools, website protections, and limiting access to personal information to authorized personnel on a need-to-know basis.

However, no website, email, form, chatbot, text message, or internet-based communication method is completely secure. While we take reasonable steps to protect information, we cannot guarantee absolute security.