SMS Terms & Consent Disclosure

Introduction

These SMS Terms & Consent Disclosure apply to text message communications from Bridging Hope, Inc. dba Organization of Hope / HOPEYA.

By providing your phone number and selecting the SMS consent checkbox on our website forms, you agree to receive SMS/text messages from Organization of Hope / HOPEYA related to your request, registration, appointment, referral, outreach coordination, or program participation.

The SMS consent checkbox is not pre-selected on our website forms. Users must actively select the checkbox to provide consent.

SMS CONSENT

By providing your phone number and selecting the SMS consent checkbox on our website forms, contact forms, intake forms, referral forms, training registration forms, event sign-ups, or other online forms, you agree to receive text messages from Bridging Hope, Inc. dba Organization of Hope / HOPEYA.

Your consent allows Organization of Hope / HOPEYA to send text messages related to your service request, appointment reminders, training or event updates, referral follow-up, outreach coordination, Public Health Safety services, program updates, and requested communication.

TYPES OF TEXT MESSAGES YOU MAY RECEIVE

Text messages may be related to:

  • Service requests
  • Appointment reminders
  • Training updates
  • Event updates
  • Referral follow-up
  • Outreach coordination
  • Public Health Safety services
  • Program information and updates
  • Requested communication
MESSAGE FREQUENCY

Message frequency varies based on your request, appointment, registration, referral, outreach need, service request, or program participation.

You may receive messages only when communication is relevant to your request, appointment, registration, outreach follow-up, service coordination, training, event, or program participation.

MESSAGE AND DATA RATES

Message and data rates may apply depending on your mobile carrier and phone plan.

Organization of Hope / HOPEYA is not responsible for any text messaging or data charges applied by your mobile carrier.

HOW TO OPT OUT

You may opt out of SMS/text messages at any time by replying STOP.

After you reply STOP, you may receive a confirmation message that you have been unsubscribed. After this, you should no longer receive SMS/text messages from Organization of Hope / HOPEYA unless you provide consent again.

HOW TO GET HELP

For assistance with SMS/text messages, you may reply HELP.

You may also contact Organization of Hope / HOPEYA directly using the contact information listed at the bottom of this page.

EMERGENCY DISCLAIMER

Text messaging is not monitored for emergencies.

If this is an emergency, call 911 immediately. For mental health or suicide crisis support, call or text 988.

Do not use SMS/text messaging, website forms, email, or the website chatbot for emergency or urgent crisis communication.

CONSENT IS NOT PRE-SELECTED

The SMS consent checkbox on our website forms is not pre-selected.

Users must actively select the checkbox to provide consent to receive SMS/text messages from Organization of Hope / HOPEYA.

PRIVACY

We respect your privacy. Information collected through SMS consent and text communications may be used to provide services, respond to your requests, send updates, manage communication preferences, and support organizational operations.

For more information about how we collect, use, protect, and share information, please review our Privacy Policy.

CONTACT INFORMATION

If you have questions about SMS/text message communications, please contact us:

Organization of Hope / HOPEYA
Website: https://www.organizationofhope.org/
Email: Info@organizationofhope.org
Phone: 1.855.966.4467
Mailing Address: PO Box 1466, Temple Hills, Maryland MD 20757